Orders:
How can I place an order?
To place an order, simply visit our website at wristbandszambia.com and browse through our product offerings. Once you have selected the desired wristbands, customization options, and quantity, proceed to the checkout page to complete your purchase.
What payment methods do you accept?
We accept various payment methods, including Mpesa, Paypal, Cash on Delivery credit cards, debit cards, and mobile money transfers. Our payment gateway is secure and reliable, ensuring the confidentiality and integrity of your payment information.
Can I Cancel or Change My Order ?
Yes you can but before we start production. Once an order is placed, it enters our production process promptly. Therefore, we recommend reviewing your order details carefully before completing the purchase. However, if you need to make changes or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, depending on the stage of production.
How Long to Deliver My Order ?
The processing time for orders may vary depending on the specific product and customization requirements. Generally, we strive to process orders within 1-3 business days. Shipping times will depend on the chosen shipping method and the destination address. You will receive a confirmation email with tracking details once your order has been shipped.